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Technical Support & Troubleshooting

Are you having problems remembering how to use your alarm system? Want to know how to change user codes, how to bypass zones, or what the trouble light means. Before you call for service, check if the answer to your question is here.


Just click on the picture that looks like your keypad or system name and you will get information specific to your system. (Adobe Acrobat is required to view troubleshooting forms. Download Adobe Acrobat here.)


If you need to speak to a Halt Security Plus Reresentative, please contact us by one of the following:

Toll-Free: 1-866-585-HALT (4258), or 24 Hour Local: (416) 360-HALT (4258)


Paradox Alarm Systems


DSC Alarm Systems


First Alert Alarm Systems







Useful Links

Here is a list of a few links that would help you find more information about residential and commercial security:


Product Manufactures

Services & Organizations